AI assistants and knowledge bases
Answers grounded in internal documents, procedures, products or regulatory sources with retrieval and source references.
AI / Automation
AI workflow automation, assistants, RAG, document processing, CRM, Telegram and API integrations. I use AI where it removes real manual work, with data, validation and a clear fallback path.
If AI is not the right tool, I will say so before development.
Business cases
I do not start with a model. I start with where the workflow loses time, information or decision quality, and only then design the AI layer.
Answers grounded in internal documents, procedures, products or regulatory sources with retrieval and source references.
OCR, fact extraction, classification, normalization, contradiction detection and structured data from documents.
Context-aware assistants, draft generation, analysis, recommendations and automated flows inside SaaS or MVP products.
CRM, Telegram, external APIs, webhooks, queues, notifications and rules that remove manual hops between systems.
Reliability first
Business workflows need to show where an answer came from, what happens when evidence is missing and how the system behaves when an external service fails.
Answers and extracted facts can be linked to the document, fragment or record that supports them.
The system should be able to say “not enough evidence” instead of turning fluent language into false certainty.
Timeouts, retries, duplicate events and unavailable APIs are normal production states, not edge cases to ignore.
Critical decisions can be routed to review instead of triggering an automatic action when confidence is low.
Important workflows preserve context: what arrived, what was processed, what result was produced and what happened next.
Roles, private documents, API keys and sensitive information are part of the architecture from the start.
AI fit check
If a reliable rule, search feature or integration solves the task more cheaply, adding an LLM for fashion is a mistake. AI earns its place when the context varies, data is unstructured or manual processing is too expensive.
How I build it
Define the user, inputs, target decision and acceptable cost of error.
Design sources, storage, chunking, metadata, embeddings, refresh rules and retrieval.
Test the approach on real examples before building a large UI and infrastructure around an unproven idea.
Add backend, queues, access rules, retries, history, monitoring, human fallback and the real user flow.
Define quality criteria and improve retrieval, prompts and model choice using measured errors rather than a handful of impressive demos.
No black box
I do not sell “a neural network”. I show what data is used, where AI sits, which parts remain normal software logic and what happens when the model or an external API does not respond.
Trust / How I work
The stressful part of software is rarely just the price. It is not knowing what is happening, who owns the outcome, or what remains under your control after launch. I design the process to make those things visible from the start.
The project has clear stages, a current state and a next action. No vague “almost done” status and no technical fog.
The codebase, structure and key credentials do not become leverage. The product can be continued without artificial vendor lock-in.
No manager translating between the problem and the implementation. Context stays intact and decisions can be discussed directly.
Before active development, I review scope, integrations, data, critical flows and launch constraints. That is cheaper than repairing the architecture after release.
FAQ / AI projects
Yes, but the result depends on more than the model. We need to understand document types, volume, text quality, access rules, source freshness and how the user verifies answers.
Model choice comes after requirements for quality, speed, cost and privacy. The architecture should not be locked to one provider without a reason.
No LLM can guarantee zero errors. Serious workflows need retrieval, sources, validation, boundaries, confidence handling and human review where the cost of error is high.
Yes. That needs a separate ingestion/OCR pipeline: recognition, normalization, document structure, metadata and quality control before content reaches the LLM.
Yes. Usually that is the best path: pick one valuable scenario, test it on real data, measure quality and expand only after it works.
Start with the problem
From that, we can decide whether the right solution is RAG, OCR, an LLM, a classic integration, or a combination.
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